Meet the Team
Who Has Your Back
Leadership Team
The leadership team at REMAX Excellence brings together decades of experience across residential real estate, commercial investment, brokerage management, and agent development. Their combined background spans senior roles in banking, business strategy, financial auditing, and industry education — giving agents access to a level of guidance and expertise rarely found under one roof.
With a shared commitment to professionalism, growth, and results, the REMAX Excellence leadership team has built a brokerage where agents don't just work — they develop, succeed, and stay.
Sam Narayan
Sam Narayan brings over 20 years of business and real estate expertise and was named Broker/Owner of the Year in 2022. As the leader of our award-winning commercial excel Brokerage, he specializes in development and Edmonton’s investment market, consistently staying ahead of industry trends. Deeply connected in both business and community, Sam serves as a Director with the Edmonton Community Foundation and is actively involved with organizations including the Edmonton Chamber of Commerce and the International Council of Shopping Centers. His leadership, insight, and network create meaningful opportunities for agents looking to grow and succeed at a higher level.
Partner/Owner
Administration Team
The administration team at REMAX Excellence is the foundation of our daily operations. From front desk support and transaction coordination to accounting, conveyancing, marketing assistance, and agent services, our staff works behind the scenes to keep the brokerage running smoothly.
With a strong focus on professionalism, organization, and service, our team is committed to supporting our agents and creating a welcoming, efficient, and collaborative office environment.
Senior Administrator
Lorena Gonzalez
Lorena is a key member of our operations team and has been a loyal part of REMAX Excellence for 17 years. She is at the forefront of agent support, handling listings and amendments, coordinating sign installations and removals, posting open houses, uploading listings, and managing land titles and corporate requests.
As a primary point of contact for agents and clients alike, her experience, reliability, and dedication are essential to the smooth operation of our brokerage.
Operations Manager
Mittal Shah
Mittal oversees the administration of agent accounts and plays a critical role in the financial and operational functions of the brokerage.
Her responsibilities include agent onboarding and renewals, commission payroll, billing, transaction management, and accounts payable and receivable.
A loyal member of REMAX Excellence for 11 years, Mittal is an essential part of our brokerage, known for her consistency, accuracy, and dedication to operational excellence.
Don Patterson
Don Patterson has over 30 years of Residential and Commercial Real Estate experience with leadership roles at TD Bank, Ontario Realty Corporation and the major Brokerages. Don provides unparalleled leadership to associates and is a highly respected Board Educator for developing and teaching Real Estate courses. Dons philosophy is to help REALTORS® put deals together, simplify the process, and raise the level of professionalism in the industry. Don is a non-selling Broker, and was the recipient for Broker/Owner of the Year in 2022.
Managing Partner, Broker/Owner
Tim Grover
Architect of the REMAX Canada accredited Excellence Academy, a high-performance training ecosystem designed to develop top-producing agents. Through over 600 strategic sessions and mentorship of 150+ agents, Tim has become a defining force behind the brokerage’s culture of growth and results. With a 25+ year background in business strategy and financial auditing, Tim applies a structured, results-driven approach to real estate, empowering agents to think strategically, negotiate with confidence, and build sustainable, high-performing businesses.
Partner/Owner
Neeti Vaghela
Neeti manages the end-to-end transactional and legal documentation for all sales and purchase files, ensuring accuracy, compliance, and smooth processing from contract through to completion, coordinating with Lawyers, outside brokerages, and all relevant parties associated with the transaction, along with her Conveyancing team.
She coordinates the preparation, distribution, and filing of all required paperwork, maintaining strict adherence to critical deadlines.
A dedicated member of REMAX Excellence for the past 11 years, Neeti plays a key role in supporting brokerage operations and ensuring consistent, reliable execution across all transactions.
Senior Conveyancer
Kim Sellik
Kim is an integral part of our Conveyancing team, providing critical support across transactional and legal documentation.
Her attention to detail ensures accuracy and compliance at every stage, helping to streamline daily operations for both our agents and clients.
Kim’s expertise and commitment to service play a vital role in delivering the smooth, professional experience our brokerage is known for.
Conveyancer
Administration Assistant
Alexandra Foghis
Alexandra provides essential front-line support to our associates, assisting with listings and amendments, coordinating sign installations, posting open houses, and welcoming clients.
She also manages incoming calls, ensures listings are uploaded accurately, and supports the processing of transactional and legal documentation - helping keep daily operations running smoothly and efficiently.
Conveyancer
Navneet Dhillion
Navneet is another essential part of our front-office and administrative support team.
She assists associates with listings and amendments, coordinates sign installations, posts open houses, and serves as a welcoming first point of contact for clients and callers. In addition, she manages listing uploads and supports transactional and legal documentation, helping ensure accuracy, organization, and smooth daily operations.
Marketing Department
The Marketing Department at REMAX Excellence supports the brokerage's residential and commercial divisions with the strategy, content, and creative execution that keeps REMAX Excellence visible, competitive, and on-brand.
From campaign development and graphic design to video production, event support, agent onboarding, and digital content, the team works across every touchpoint to ensure agents and the brokerage are represented with consistency and professionalism.
Karlee Mong
Karlee supports the brokerage’s marketing operations alongside Marketing Manager Jordi Crawford, focusing on the execution and delivery of graphic design, content production, and brand marketing initiatives. She plays a key role in developing agent onboarding materials, producing visual assets, and supporting photography and video production workflows, as well as managing media room requests and maintaining MAXcenter resources.
With a background in graphic design and research-driven communication, Karlee brings strong attention to detail and a solutions-focused approach to her work. She helps ensure a cohesive and consistent brand presence across all marketing touchpoints while supporting the brokerage’s broader marketing objectives.
Marketing Assistant
Jordi Crawford
Marketing Manager
Jordi oversees the strategic direction of marketing, branding, communications, and events at REMAX Excellence. With more than five years at the brokerage, she plays a key role in shaping the Excellence brand through innovative marketing initiatives, brokerage-wide events, digital communications, and social media strategy. Jordi is also the creator and host of Behind the Deal, the brokerage's podcast featuring candid conversations with top-performing REALTORS®, industry leaders, and business professionals, offering valuable insights and inspiration for agents at every stage of their careers.
Laibah Araien
Laibah oversees the Commercial Department at REMAX Excellence and REMAX Commercial Excel, where she completes a wide range of operational, marketing, and communications initiatives supporting both brokerages. From supporting commercial agents with their marketing needs to developing strategic marketing approaches, Laibah coordinates brokerage-wide commercial events, leads internal and external communications, and manages the Commercial Department’s presence—ensuring a structured consistency and connectivity across platforms.
Commercial Marketing CoordinatorNathan
Nathan supports the Commercial Division through marketing coordination, listing management, and day-to-day operational support. He works closely with commercial agents to maintain accurate listing information, develop marketing materials, coordinate digital marketing initiatives, and help ensure projects and deliverables are completed efficiently and on schedule.
Nathan's background combines marketing, business operations, and client service, with experience supporting organizations through strategic communications, project coordination, and process improvement. He brings a strong focus on organization, problem-solving, and relationship management, helping agents present their properties professionally while supporting the overall success of the Commercial Division.
Commercial Marketing Assistant